Sales Policy for AudfineUnie

Effective Date: January 9, 2025

At AudfineUnie, we are committed to providing high-quality fashion footwear and excellent customer service. By making a purchase on our website, you agree to the terms and conditions outlined in this Sales Policy. Please read carefully before placing an order.

1. General Sales Terms

  • Product Availability: All products listed on the AudfineUnie website are subject to availability. We make every effort to maintain up-to-date stock levels, but occasionally, some products may be temporarily out of stock. If an item is unavailable after your order is placed, we will notify you and either provide a suitable replacement or issue a full refund for that item.
  • Order Confirmation: Once you place an order, you will receive an email confirmation with the details of your purchase. This email is not an acceptance of your order but an acknowledgment that we have received your request. The order is considered complete and final once payment has been processed and your items have been shipped.
  • Pricing: All prices listed on the AudfineUnie website are in USD (United States Dollars) and are subject to change without prior notice. We strive to provide accurate pricing, but in the event of an error, we reserve the right to cancel or modify the order. If a product price is listed incorrectly due to a typographical error, we will notify you and offer the correct price before proceeding with your order.

2. Payment Terms

  • Payment Methods Accepted: We accept a variety of secure payment methods, including:
    • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Other payment options available at checkout
  • Payment Authorization: By submitting your order, you authorize AudfineUnie to charge the total order amount to your chosen payment method. All payment information is securely processed through our payment gateway.
  • Payment Confirmation: Once your payment has been successfully processed, you will receive an email confirmation with your order details and tracking information when applicable.

3. Shipping & Handling

  • Shipping Costs: Shipping fees will vary depending on the shipping method you choose, your location, and the weight of the products you order. Shipping costs will be clearly displayed during the checkout process.
  • Order Processing Time: We strive to process all orders as quickly as possible. Orders are typically processed within 1-2 business days of receipt. Please note that during busy shopping periods, processing times may be slightly longer.
  • Shipping Time: Shipping times vary based on your location and selected shipping method. Estimated delivery times are provided at checkout. Orders are shipped from our facility in Garden Grove, California (United States).
  • International Shipping: We offer international shipping to select countries. Additional shipping fees and customs duties may apply. You are responsible for any customs fees, taxes, or import duties applicable to your shipment.

4. Order Modifications & Cancellations

  • Order Modifications: If you need to make changes to your order, please contact us immediately at info@audfineunie.com. We will do our best to accommodate your request, but please note that once your order has been processed and shipped, we are unable to make changes.
  • Order Cancellations: If you wish to cancel your order, please contact us as soon as possible. If the order has not yet been processed or shipped, we can cancel it and issue a full refund. If the order has already been shipped, you will need to initiate a return once you receive the items.

5. Promotional Offers & Discounts

  • Discount Codes: We may offer discount codes from time to time. These codes can be applied during the checkout process to receive a percentage or fixed amount off your purchase. Discount codes are valid only for the duration specified and may not be combined with other offers unless stated otherwise.
  • Promotions & Sales: Promotional pricing and discounts are subject to availability and may be limited in time. Prices may vary based on ongoing sales or special offers.

6. Returns, Exchanges, and Refunds

  • Returns and Exchanges: For information on our return and exchange policy, please refer to our Return and Refund Policy.
  • Refunds: Once your return is processed, a refund will be issued to the original payment method. Refunds will take approximately 5-10 business days to reflect in your account.

7. Customer Support

If you have any questions or issues regarding your order, please do not hesitate to contact our customer service team:

Thank you for choosing AudfineUnie! We look forward to providing you with stylish and high-quality footwear that exceeds your expectations. Your satisfaction is our top priority, and we are here to assist you with any inquiries.